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OUR PROMISES
OUR COMMITMENT
Our commitment is to quality service every step of the way. When working with us, you should expect:
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Timely response to quotes and inquiries
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Expert feedback on solutions within your constraints and budget
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Competitive lead times and prices
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Precision parts and assemblies made by our highly skilled machinists and welders
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Traceability and communication throughout production
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QA and documentation of all work
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Final delivery on schedule
Controlling the quality of your order is a serious matter and our top priority. For every product we make, we define a rigorous set of quality control reviews appropriate to each part that includes but is not limited to proper dimensions, alignment, fit, function, finish, proof-load, calibration, packaging and the right custom shipping container. Certificates of Conformance, Traceability and Proof-loads, as appropriate, are standard with each order.
WE COMMIT TO CONTINUOUS IMPROVEMENT
Continuous Improvement! Its a philosophy that's imbedded in our culture. To that end, we've diversified and enhanced our production capabilities with state-of-the-art equipment that complements our expert craftsmen's work while improving speed to completion. We've enhanced our quality control process and improved our ability to complete work with incredibly tight tolerances. These enhancements and improvements are on-going and never-ending.